Shipping policy

Shipping Policy

Thank you for shopping with Big Sis University ✨

All of our products are made to order, which means your item is created especially for you after your purchase is placed.

Processing & Production Time
Please allow up to 4 business days for order processing and production before your order ships.

Shipping & Delivery Time
Once shipped, orders typically arrive within 3–7 business days depending on your location and carrier delays.

You will receive a tracking number by email once your order has been shipped.

Please note:
• Business days do not include weekends or holidays
• Shipping times are estimates and may vary during high-volume seasons
• Big Sis University is not responsible for delays caused by shipping carriers or weather conditions

Incorrect Addresses
Please make sure your shipping address is entered correctly at checkout. We are not responsible for packages shipped to incorrectly entered addresses.

Lost or Stolen Packages
Big Sis University is not responsible for lost or stolen packages marked as delivered by the carrier.